Sales Support – KL (Ref ID: 12023)

・To handle delivery matter and coordinate with customers, prepare documents, arrange transporter etc.
・To Immediate response to customers’ enquiries or forward customers’ enquiries to senior
・CS personnel or their superior.
・To handle purchasing matter – issue PO to suppliers, coordinate with forwarder to make sure the cargo arrive on time.
・To update stock data from time to time to ensure the accuracy of data.
・To be the window person between customers, superiors and sales person.
・To check stock status before handing customers’ PO to CS Executive / Sales personnel.
・To assist sales personnel to issue quotation, monitor customers payable accounts and on-time collection if required.
・To follow-up on claims issue with suppliers.
・To make entries of PO, SO Invoice, DO, GRN into the system.
・To update of stock in the common sharing folder.
・To participate in physical stock check once in a month.
・To assist Customer Service Executive to resolve issue if any.
・To attend to incoming calls and do filing.
・To be able to negotiate or discuss with forwarder or supplier to get the problem solved to meet customers’ expectations.

・Diploma in Business or Admin or accounting
・2 years for customer service or similar field.

・Able to communicate well in Mandarin & English