Debt Collection Senior Executive – KL (Ref ID: 12214)

・Negotiate with and urge overdue customers for overdue payments.
・Prepare various reports on overdue accounts.
・Visit overdue customers and investigate their status and negotiate with them to improve their payment performance.
・Analyze overdue customers’ business status and formulate the plan for next action.
・Propose the next action on overdue customers to the management with proper information and reasoning and execute the next action.
・Negotiate with the repossessors.
・Communicate with the lawyers for litigations against overdue/defaulted customers.
・Improve the process of negotiations with and urging of overdue customers.
・Conduct training sessions for marketing personnel on how to handle overdue accounts.
・Other tasks and responsibilities as assigned by the Management.

・Degree in Accounting, Banking & Finance, Business Administration, Economics, Law or equivalent
・Elementary accounting knowledge
・2 – 3 years working experience in the finance industry (in (debt) collection department, or credit department, or marketing department)
・Able to communicate well in Mandarin & English
・Able to travel (less than 10% of total work) within Malaysia (including East Malaysia) ※Mainly in KL and about 2 times per month