2021.08.04 Update

Business Advisor (Lazada Project) – KL

IndustryCall Center
Basic SalaryRM3,500 - 4,000
LocationKuala Lumpur
Working Hours

Monday - Friday 9am - 6pm

Job Description

・Assist sellers by doing outbound calls at least 80 to 100 on a daily basis
・Able to advise sellers on their store performances effectively and strictly follow Quality Call
flow process on tools pitching
・Able to understand trends on sellers performance and advise sellers accordingly on the best
move to gain advantage on revenue
・Build Rapport and seller engagement by
・Warm support on calls
・Accountability & Ownership – calling back on time
・Understanding sellers time
・Proper tone of voice while calling out
・Adjusting to the seller phase and needs
・Escalating matters – incase seller raises issues outside of scope and support

Requirements

・SPM & above
・Experience in either B2B sales / E-commerce
・Fluency in both English & Malay

Language
English
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Business Advisor (Lazada Project) – KL

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