2021.10.11 Update

Japanese Speaking Customer Service Representative (e-commerce) – KL

IndustryCall Center
Basic SalaryRM6,000 +
Language allowance RM1,000
LocationKuala Lumpur
Working Hours

2pm - 11pm (will convert into rotation shift basis)

Job Description

・Provide e-commerce customer support via phone, email and online chat.
・Answer customer comments, enquiries, and complaints in a professional manner.
・Maintain good relationship & positive engagement with customers.

Requirements

・Excellent communication skill in Japanese, Native Level
・Independent & customer friendly
・Able to demonstrate conflict resolution, negotiation and deescalation skills
・Flexible with working schedule

Language
Japanese, English
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Japanese Speaking Customer Service Representative (e-commerce) – KL

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