2022.05.11 Update

Customer Service Executive – PJ

IndustryManufacturing
Basic SalaryRM3,000 - 4,500
LocationPetaling Jaya
Working Hours

Monday - Friday , 9am - 6pm
Alternate Saturday, 9am - 3pm

Job Description

・Handle and assist customers on their sales enquiries via emails and phone calls
・Handle daily delays, notify customers of delay and recovery plan
・Liaise with stakeholders on customers’ orders & delay
・Request, follow up, reply and complete customer’s inquiry within targeted time frame
・Identify supplier delay reason, work with internal team & supplier for improvement
・Prepare and send delivery delay report daily
・Reconciliation of supplier invoice

Requirements

・SPM & above
・Fresh graduate are encourage to apply
・Able to communicate well in Mandarin & English

Language
Chinese, English
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