2022.05.11 Update
Customer Service Executive – PJ
Industry | Manufacturing |
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Basic Salary | RM3,000 - 4,500 |
Location | Petaling Jaya |
Working Hours | Monday - Friday , 9am - 6pm |
Job Description
・Handle and assist customers on their sales enquiries via emails and phone calls
・Handle daily delays, notify customers of delay and recovery plan
・Liaise with stakeholders on customers’ orders & delay
・Request, follow up, reply and complete customer’s inquiry within targeted time frame
・Identify supplier delay reason, work with internal team & supplier for improvement
・Prepare and send delivery delay report daily
・Reconciliation of supplier invoice
Requirements
・SPM & above
・Fresh graduate are encourage to apply
・Able to communicate well in Mandarin & English
Language
Chinese, English
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Customer Service Executive – PJ