IT Executive – PJ

・Support in the maintenance of sales record and customer database
・Support the collation of data and generation of information for analysis and management reporting
・Manage and maintain Active Directory account & Microsoft Office 365
・Maintain the servers, office network, office telecommunication devices such as telephony/staff company handphone / keyphone system / TV conference system, projector, photocopier and IT infrastructure of the company
・Perform software and hardware installation and configuration, PC/Server maintenance
・Provide first-hand technical support and troubleshooting to resolve IT issues encounter by users both locally and in overseas subsidiary
・Liaise with vendors on all hardware & software procurement
・Maintain proper documentation and record of system, hardware & software
・Work closely with Japan Headquarters on issues with in-house system and IT projects
・An information security representative such as dealing with information security accidents, handling of information devices, technical control of confidential information
・Provide first-hand technical support/on site when company electricity failure/power trip.
・Business Continuity planning in relating to IT infrastructure.
・Liaise with local IT vendor, telecommunication operators such as TM, TIME, Celcom & Digi.
・Support on all IT related agreement/contract renewal/new proposal.