・Ensuring the smooth running and maintenance of a comprehensive internal audit system in relation to company ISO certification
・To ensure all the SOP and WI (Work Instruction) is up-to-date
・To maintain accurate and proper filing of documentation for ISO 9001:2015
・To control and maintain the latest approved documents for distribution
・Provide administrative support for HR
・Welcoming patients and visitors in person or answering or referring inquiries on the phone or via SNS
・Interpreter linking patients and doctors
・Japanese speaking level: JLPT N1, N2
・Writing /speaking Japanese skill (email and phone)
・Medical related knowledge and qualification are not necessary
・Maintain strong relationships with current and prospective clients
・Make monthly report for export/import and report
・Support Japanese Manager.
・Perform personal effect export /import arrangement
・Support communication for overseas (main Japan)
・Support Custom support member or operation member if case of irregularities.
・Communicate with existing customer by phone or email and overseas counterpart
・Achieve individual, team, and company goals
・Work closely with Operations and overseas counterparts to ensure customer freight is being moved efficiently
・To ensure company sales target is achieved and maintained continuously;
・Maintain good relationship with customers; advise them on Company’s services and products, price movements and other developments
・To liaise and feedback customer comments and information to internal department;
・Coordinate with internal resources to obtain optimum result;
・To oversee the entire sales of the company is achieved as per budget planning;
・Prepare sales report and documentation.
・Daily report to relevant superior. (to native Japanese)
・Secures financial information by completing data base backups.
・Maintains financial security by following internal controls and generate sales by using account system (MYOB) and report to HQ Japan.
・Prepares payments by verifying documentation, and requesting disbursements.
・Work with accounting consulting firm as necessary.
・Maintains customer confidence and protects operations by keeping financial information confidential.
・Follow up and chase client status with outstanding payment.
・Update Media premises table, claim form and relevant documentations.
・Create payroll data and submit to HQ Japan and accounting firm.
・Conduct recruitment of any departments.
・Prepare new staff requirement and programs.
・Keep us office always at comfortable level.
・Implement payment to suppliers as necessary.
・Keep any contractual documents in order. etc.