• Internal Sales Coordinator to support sales representatives and coordinate sales-related activities.
• Coordinating the sales team by managing schedules, filing important documents and communicating relevant information.
• Process Purchasing Order.
• Contribute to customer satisfaction by promptly coordinate the customer inquiry.
• To deal and liaise with customers, dealers, retailers and distributors.
• Maintain and organize sales records and report.
• Willing to visit customer with sales members to understand the sales situation (if applicable)
・Responsible for all marketing support related task.
・Update new products, promotions, flyers and videos on company Website.
・Reply email enquiries and Instant Chat messenger daily.
・Manage and upload new Product videos on YouTube.
・Schedule and draft post for new products, promotions, reply enquiries and comments daily on Facebook.
・Process advertisement application and follow up with salesperson on the progress.
・Manage and monitor marketing gift inventory and prepare for roadshow and seminar request.
・Arrange delivery of marketing material to customer and branches.
・Manage and update media library
・Search for new vendor and request quotation, raise Purchase Requisition form, request PO & follow up with invoice.
・Manage catalogue display at showroom & printed flyers on marketing support rack.
・Assist in event, Regional Seminars and Roadshows whenever required
・Assist on in-house printing, lamination, photocopy, spec cards, QR tag, promotion banner.
・To execute superior ad-hoc basis project and assignment given.
・Report to Sales Administration Manager
・Prepare catalog before seminar
・Have seminar 4days in Kuching per month before COVID(currently stops)
・To check the documentation correctly
・To communicate with Japanese customer to using Call, mail to correct the documents for hospital
※Call is around 10 calls / day
・Documentation check from customer
・Other documentation / admin related job
•Assist Senior to handle daily accounts task including general ledger, journal, accounts payable, accounts receivable, profit & loss and balance sheet, taxation in accordance to the Financial Reporting Standard.
•Assist in day-to-day accounting activities including process payments of supplies, petty cash disbursement and payment receipts.
•Assist in preparing monthly sales report
•Assist to ensuring credit note and statements of accounts are prepare correctly
•Assist to monitoring & processing payment for customer (debtors)
•Assist to key in stock receiving
•Key in data entry, filling and all paper work in organised manner
•Assist in office administrative activities, manage procurement of all office supplies of stationery, equipment and furniture.
•Assist in office maintenance service arrangement for electrical, water supply, air-cond service, water filter service, cleaner service and etc.
•In charge of office upkeep and staffs refreshments.
•In charge of all the incoming and outgoing postage and courier service.
•Attend guest and serving drink
•Assist for receive and record PO before pass to Operations department
•Handle daily administration job such as invoicing, billing, filling, data entry, photocopy and etc.
•Ad-hoc clerical job task assigned from time to time.
・Follow up shipment order from oversea customers.
・Obtain daily schedule from suppliers.
・Interact with internal logistics & account department.
・Place shipment order and track shipment status.
・Logistic involvement in invoice issuance, logistic arrangement and follow ups overall shipment until accomplish.
・To compile customers’ delivery instruction.
・To prepare delivery instruction (in PPMY format) to logistic /warehouse.
・Delivery control (delivery adjustment with vendors)
・Weekly update quotation into Master list.
・To respond on customer request for quotation (RFQ) and prepare quotation to customer.
・Price check on the weekly shipment.
・Follow up on the quality issue coordination with supplier.
・Resolves customer complaints by investigating problems.
・prepare end month report.