・Welcoming patients and visitors in person or answering or referring inquiries on the phone or via SNS
・Interpreter linking patients and doctors
・Japanese speaking level: JLPT N1, N2
・Writing /speaking Japanese skill (email and phone)
・Medical related knowledge and qualification are not necessary
・Maintain strong relationships with current and prospective clients
・Make monthly report for export/import and report
・Support Japanese Manager.
・Perform personal effect export /import arrangement
・Support communication for overseas (main Japan)
・Support Custom support member or operation member if case of irregularities.
・Communicate with existing customer by phone or email and overseas counterpart
・Achieve individual, team, and company goals
・Work closely with Operations and overseas counterparts to ensure customer freight is being moved efficiently
・Assist Production Planning team in local and international business documents.
・To fully optimize utilization of available resources in achieving the company vision and objectives
and to continually improve on the operation overall efficiency.
・To maintain management system based on ISO 9001 and ISO 14001 and to continually improve on
integrated management system to achieve quality products and services for continually improvement.
・To issue job orders and coordinate with production about customer requirements.
・To liaise with customers about delivery date.
・To liaise with logistic or courier company for the shipments.
・To update data in ERP system.
-Support the payment collection from customers.
-Keep filing for all sales invoices and shipping documents.
-Prepare shipping documents for delivery or shipping.
-Support to record customers sales analysis data.
・To Manage the daily operations of the Building Management according to agreed project contract and ensure operations are running smoothly.
・To lead the team assigned to you, supervise and plan out tasks and schedules
・To supervise and improvise the works of all related vendors to the management (cleaners, securities, landscapers, etc).
・To ensure resident complaints are kept in check and resolved with speed, efficiency and to the best service level.
・To support the Committee Members of the JMB/JMC/MC of the Building assigned to you in their meeting needs, and to advise and assist them in decision making to the best of your knowledge and experience.
・To report to the officer assigned to you from Company.
・To ensure that actions taken are in consideration of the interest of Company.
・Coordinate, manage & promote the ISO 9001/IATF 16949 System.
・Lead Quality Improvement Activity.
・Handle customer complaint & other quality compliances.
・Makes & manages the Annual Budget.
・Coordinate & plan for quality improvement
・Responsible for the treatment of customer complaints, customer specific requirements and also coordinate queries from the sales and marketing and provide technical service from time to time.
・Work together with other department heads to build up the ISO 9001/IATF 16949 Quality System and its operations.
・Review the manpower planning for his department on an annual basis and from time to time when the need arises.
・Coordinate with the relevant authorities involved in the registration of ISO 9001/IATF 16949 & other technical registration authorities from time to time.
・Conduct the quality-related audits based on audit program and planning at PAP Plant & outsourced.
・Plan & implement QMS assessment & review the quality procedure from time to time.
・Work together with other departments to ensure QMS training program & review it on a regular basis.
・Implement Safety & Health policies and procedures Environmental Management System and oversee the implementation of 5S.
・Reporting timely to superior on all important issues.
・Issuance of monthly report to superior.
・And other responsibilities assigned by superior from time to time.